FAQ

  What is the best position for DEEFBOX?
    Our experience shows that Top Right Side generates more input followed by Top Left Side.   

  What is “I found it"?
    I found it will help you to understand what your visitors are looking for and if they found it.
    This will also be potential point of contact with your web site visitor.

  What is "I did not find it"?
    This will help you to understand what your visitors are looking for and did not find it on your web site.
    This could potentially help you to streamline your current or future product or service offerings or even as simple
    as improving your website. This will also be potential point of contact with your web site visitor.

  Do I have to create different account for using deefbox in other websites?
    1.If you want the exact deefbox (type,look and feel) as your current website, you can just cut and paste the     code from that site and put in new website.
    2.If you want to design a new DEEFBOX type (horizontal/veritical) than the one you are using currently, you can     log into cqsight.com and create one.

    PS: Use different location name for each new website or blogs.

  What is "I need help"?
    These visitors are those who need help urgently and are more likely to be converted to customers. You will also
    get an alert from cQSight.

  How much it cost?
    DEEFBOX is free to use

  Why would any website visitor enter input on DEEFBOX?
    Not every website visitor will provide input on DEEFBOX. But the research shows that few percentages of the
    visitors will provide their insights. This percentage would be enough to generate valuable information.

  How secure is the data?
    We do not share or sell your data to anybody. We use highly secured server.

  I don't have time to look and analyze our visitor's data.
    For a small fee we can do that for you.

  Can anybody else see my customer inputs or insights?
    The person with your login details can only see your visitor's input.

  I don't see my Border on DEEFBOX
    We have found out that this happens when the size of the DEEFBOX is little bigger than the available space.
    This also happens when you "generate code" and do not insert into your web pages.

  Can we change the design of DEEFBOX anytime?
    Yes. Make sure to insert the code into your page after select “Generate Code”.

  Can we change the text “Thank You! Can we contact ….” and “Oops. Can we contact ..” in DEEFBOX?
    This is part of our next version

  Can we Offer more in DEEFBOX?
    Do you think you have an idea that can improve DEEFBOX? Click Here

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